Bank of Beirut

  • Our Services
    • Export LC
    • Confirmation of Export LC
    • Export Documentary Collection
    • Import LC & Guarantee
    • Payment Services / Correspondent Banking

Complaints and comments

Dear Sir/Madam,

At Bank of Beirut, we greatly value your feedback with regards to our standards of service, and we welcome any concerns, recommendations, suggestions or even complaints you may have.

This will help us further improve our standards and guarantee your maximum satisfaction.


Complaints and comments
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The claim will be directly transferred to a specialized unit at the Head Office of the Bank; the management and staff of the concerned branch will not take cognizance of its content unless required to solve the problem.


You will be contacted within 3 working days; if not please contact our customer service. Claims are handled and settled within 15 days.


Bank of Beirut (UK) Ltd, Frankfurt Branch is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority, by the Prudential Regulation Authority (Firm Reference Number 219523) 

Bank of Beirut (UK) Ltd., Frankfurt Branch owns the creditworthiness seal awarded by Creditsafe, one of the world's most frequently used supplier of company's credit reports, an attribute that stands for affirmation of the trustworthiness and financial strength of Bank of Beirut (UK) Ltd, validated by an independent rating agency. 


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